Honest answers to fair questions

Yes — creating a Google Business Profile is completely free, and so are most basic directory listings. You can absolutely do it yourself, and for some businesses that's the right choice.

What you're paying us for is the professional labor around the free listing: researching the right categories and keywords, completing every field correctly, cleaning up conflicting information across the web, building citations, monitoring for errors, and reporting on progress each month. It's similar to hiring an accountant even though tax forms are free — the value is in the expertise and the consistency, not the form.

No. My Website Listing is an independent company. We are not affiliated with, partnered with, sponsored by, or endorsed by Google, Microsoft, Bing, or any directory we work with. We simply specialize in using their publicly available tools well. If anyone ever claims to be "calling from Google" about your listing, be cautious — Google does not sell listing placement through third-party callers.

Foundation work — a complete profile, corrected listings, initial citations — typically happens within the first few weeks. Meaningful movement in local visibility usually takes two to four months of consistent effort, and competitive markets take longer. Anyone who promises instant or guaranteed rankings is not being straight with you: no company controls Google's results, including us.

After you sign up we send a short onboarding form covering the essentials: your exact business name, address, phone number, website, hours, services, and a few photos if you have them. For Google Business Profile work we'll also need you to grant us manager access to your profile (or verify a new one) — your account always remains yours, and you can revoke our access at any time.

Yes. All monthly plans are month to month with no long-term contracts and no cancellation fees. Email us at hello@mywebsitelisting.online before your next billing date and your plan simply won't renew. Your listings remain live and under your ownership, and we'll send you a summary of where everything is managed so you can take over smoothly.

Simple and in writing: if you're unhappy within the first 14 days of a new monthly subscription, we'll refund that first month's fee in full. For the one-time Audit & Setup package, you can request a full refund any time before work begins; once work has started, we'll refund a fair prorated amount based on what's been completed. The complete policy is in our Terms of Service.

No, and you should be wary of anyone who does. Search rankings are decided by Google's algorithms and influenced by factors no vendor controls — your competitors, your location, your review profile, and constant algorithm changes. What we can promise is competent, consistent, documented work on the factors that are within your control, and honest reporting on the results.

We help you earn more genuine reviews, and we will never sell, buy, write, or incentivize fake ones. Fake reviews violate platform policies and consumer-protection rules, and they can get your profile suspended. Instead, we set up an ethical process: asking real customers at the right moment, making it easy for them, and responding professionally to the feedback you receive — good and bad.

A citation is any online mention of your business's core details — its Name, Address, and Phone number (NAP) — on directories, maps, apps, and websites. Search engines cross-reference these mentions to confirm your business is real and located where you say it is. When the details are consistent everywhere, trust goes up; when they conflict, visibility tends to suffer. That's why citation building and cleanup are core parts of our service.

Our services fit most local and service-area businesses: trades and contractors, clinics and professional practices, restaurants and retail, home services, and similar. We're not a good fit for businesses looking for national e-commerce SEO, paid advertising management, or social media management — and we'll tell you so rather than sell you the wrong thing.